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MSME Samadhaan is a Portal created by Office of DC (MSME), Ministry of Micro, Small and Medium Enterprises (MSME) where Micro and Small Enterprises can file their applications online regarding delayed payments.

Any MSME with a valid Udyog Aadhar (UAM)/Udyam Registration can apply for filing an online application against the buyer/purchaser of goods/services before the relevant MSEFC of his/her State/UT. These applications will be viewed by the MSEFC Council. Even the Concerned Central Ministries, Departments, CPSEs, State Government will have access to these applications filed.

MSME Samadhaan is an online portal that provides a mechanism for micro and small enterprises (MSEs) to file their delayed payment complaints. The effectiveness of the portal in resolving delayed payment complaints depends on several factors, including the number of complaints filed, the response time of the concerned parties, and the efficacy of the dispute resolution mechanism. The portal has been successful in resolving a large number of complaints and ensuring that payments are made to the MSEs within the stipulated time period.

MSME Samadhaan is an online portal launched by the Indian government to facilitate the speedy settlement of disputes related to delayed payments for MSMEs. The portal provides various benefits to MSMEs, including: Small and medium-sized enterprises (SMEs) often struggle with delayed payments from buyers, resulting in cash flow problems that can lead to financial stress. MSME Samadhaan is an online platform that allows SMEs to file complaints about payment delays, speeding up the resolution process and ultimately leading to faster payments. Benefits of MSME Samadhaan: Reducing Financial Stress: With MSME Samadhaan, SMEs can find relief from financial stress by resolving payment disputes and receiving payments more quickly. Saving Time and Cost: The portal provides a cost-effective and time-saving solution for MSMEs to settle payment disputes without the need for a lengthy and expensive legal process. Promoting Business Growth: Timely payment settlements can help MSMEs manage their working capital more effectively, leading to business growth and expansion. Encouraging Buyer Compliance: MSME Samadhaan promotes buyer compliance with the payment terms agreed upon with SMEs, as non-compliance can result in penalties and credit rating damage. Overall, MSME Samadhaan is a valuable tool for SMEs as it provides a speedy, cost-effective, and efficient solution for resolving payment disputes, promoting financial stability and growth.

If you are a Micro, Small, or Medium Enterprise (MSME) located in a state or union territory, it's essential to know that the MSEFC's territorial jurisdiction is limited to that particular area. For instance, if an MSME located in Delhi has a disagreement with a buyer from another state over delayed payment, the MSME can file a claim with the MSEFC in Delhi. It's important to emphasize that the MSEFC resolves disputes specifically related to delayed payments to MSMEs, as outlined in the Micro, Small and Medium Enterprises Development (MSMED) Act, 2006. However, for other kinds of disagreements or claims, MSMEs may have to approach other forums or authorities, depending on the claim's nature and relevant laws and regulations. Therefore, it's crucial to file disputes where the supplier of the goods or services is located. Additionally, conciliation or arbitration should occur in the same location as the supplier of the goods or services.

Section 20 of the Act outlines the State Government's responsibility to create Micro and Small Enterprise Facilitation Councils (MSEFC). Each council is expected to have three to five members, and their composition and procedures are to be established by the State Government. Section 18 of the Act outlines the general function of the Micro and Small Enterprise Facilitation Council. The council is responsible for conducting conciliation first. If conciliation fails without any resolution between the parties, the council will take up the dispute for arbitration or refer it to any institution or center providing alternate dispute resolution services for arbitration. For conciliation, the provisions of sections 65-81 of the Arbitration and Conciliation Act, 1996 apply, as if the conciliation was initiated under Part III of that Act. If arbitration is necessary, the provisions of the Arbitration and Conciliation Act, 1996 (26 of 1996) apply to the dispute, as if the arbitration were in pursuance of an arbitration agreement referred to in sub-section (1) of section 7 of that Act.

Section 21(2) outlines the process for members of the Facilitation Council to discharge their duties, which can be prescribed by the State Government. However, there is a general procedure that is typically followed: The claimant files an MSME claim. The other party is notified and given 15 days to conciliate and pay. If payment is not made within 15 days, the MSME council proceeds with admitting the claim and referring the matter to arbitration by either appointing an arbitrator or arbitrating themselves. An arbitration proceeding takes place, culminating in an award. If the award is not paid, it can be executed under the provisions of Section 36 of the Arbitration and Conciliation Act, 1996.

The Act does not specifically state whether the law of limitation is applied to the claims filed under this Act.

Please read here: https://samadhaan.msme.gov.in/MyMsme/MSEFC/FAQ.aspx